| Question 7. | Question : | (TCO 7) Which of the following is an advantage of seniority pay systems? |
 They reward exemplary performance. |
 They reward employees on an objective basis. |
 They help to promote product quality. |
 They encourage employees to continue to increase their skill sets. |
| Question 8. | Question : | (TCO 7) Gunther Rohn was rewarded for making a suggestion that saved Ewe and Eye Electronics thousands of dollars. Which type of incentive compensation approach might have worked best? |
| Gain-sharing plan |
| Group incentive programs |
| Employee stock ownership plan |
Management incentive plans
| Question 9. | Question : | (TCO 7) This type of pay system is used by unions and contractors to reward their carpenters for increasing their carpentry abilities. |
| Knowledge based |
| Skill based |
| Merit based |
| incentive |
| Question 10. | Question : | (TCO 5) Age discrimination of employees of federal contractors is prohibited by which executive order? |
| Question 11. | Question : | (TCO 5) Which federal government entity is responsible for the interpretation of employment laws? |
| The executive branch |
| The legislative branch |
| The judicial branch |
| The Department of Labor |
| Question 12. | Question : | (TCO 5) Compensation differentials between men and women performing substantially similar work fall under the purview of which piece of legislation? |
| Equal Pay Act of 1963 |
| Age Discrimination in Employment Act of 1967 |
| Americans with Disabilities Act of 1990 |
| Civil Rights Act of 1964 |
| Question 13. | Question : | (TCO 4) This term refers to a difference between the output of a human judgment process and that of an objective, accurate assessment uncolored by bias, prejudice, or other subjective and extraneous influences. |
| Content validity |
| Rating error |
| The performance appraisal process |
| A first-impression effect |
| Question 14. | Question : | (TCO 4) Which comparison system requires the rater to place a specific number of employees into groups that represent the entire range of performances? |
| Forced distribution |
| Hierarchical |
| Paired comparison |
| The critical incident technique |
| Question 15. | Question : | (TCO 4) Management by objectives is one method of which type of performance appraisal? |
| 360-degree performance appraisal |
| Goal-focused system |
| Goal-oriented system |
| Behaviorally anchored system |
| 1.Question : | (TCO 4) A manager expects high levels of performance from a newly hired employee. A year later, the manager rates this employee’s job performance higher than the actual performance due to his initial belief. What kind of rater error was made by the manager? |
| First-impression effect |
| Contrast errors |
| Positive halo effect |
| Negative halo effect |
| Question 2. | Question : | (TCO 4) This term refers to the degree to which the job enables the employee to work on it from start to finish. |
| Task identity |
| Task significance |
| Skill variety |
| Feedback |
| Question 3. | Question : | (TCO 4) These are four pay-for-knowledge programs. |
| Cross-departmental training systems, skill blocks model, job-point accrual model, breadth-of-skills model |
| Stair-step model, skill blocks model, job-point accrual model, cross-departmental training systems |
| Job-point accrual model, cross-sectional training system, stair-step model, skill blocks model |
| Cross-skills training system, stair-step model, job-point accrual model, skill blocks model |
| Question 4. | Question : | (TCO 4) When a filing clerk is trained to maintain employee attendance records, it is an example of acquiring which type of skills? |
| Horizontal |
| Vertical |
| Depth of |
| Breadth of |
| Question 5. | Question : | (TCO 4) Which person-focused model links pay levels to increased knowledge and skills within the same general job category? |
| Stair-step model |
| Skill blocks model |
| job-point accrual model |
| cross-departmental model |
| Question 6. | Question : | (TCO 4) Which of the following are the two main reasons given for adopting pay-for-knowledge programs? |
| Smaller labor market, technological innovation |
| Technological innovations, lower labor costs |
| Technological innovations, increased global competition |
| Increased global competition, lower labor costs |
| Question 7. | Question : | (TCO 8) Which gain-sharing plan focuses on lowering the percentage of labor costs using a value-added formula? |
Rucker plan
| Scanlon plan |
| Behavior encouragement plan |
| Improshare |
| Question 8. | Question : | (TCO 8) This formula for determining the amount available for profit sharing uses a specific percentage of annual profits contingent upon the successful attainment of a specified profit goal. |
| Fluctuating first dollar of profits |
| Differed first dollar of profits |
| Graduated first dollar of profits |
| Fixed first dollar of profits |
| Question 9. | Question : | (TCO 2) Which of the following are typically included in a job description? |
| Job specification, job title, job summary |
| Job summary, job salary, job specification |
| Job title, job salary, job summary |
| Job salary, job title, job specification |
| Question 10. | Question : | (TCO 2) Which unit in the job analysis process is the smallest? |
| Question 11. | Question : | (TCO 3) What represents the relationship between a company’s valuation of jobs based on job evaluation and the valuation of jobs within the external market, as assessed by compensation surveys? |
| Pay range |
| Pay grade |
| Market pay line |
| Market-competitive pay structure |
| Question 12. | Question : | (TCO 3) These are reference points against which jobs within the company are judged. |
| Benchmark jobs |
| Relevant labor markets |
| Internal labor markets |
| Human resource capabilities |
| Question 13. | Question : | (TCO 6) How are compa-ratios calculated? |
|
| Dividing the pay range midpoint by the employee’s pay rate |
| Dividing the employee’s pay rate by the market line rate |
| Dividing an employee’s pay rate by the pay range midpoint |
| Dividing the market line rate by the employee’s pay rate |
| Question 14. | Question : | (TCO 6) For which situation is a commission-only plan best suited? |
| The salesperson has little influence over the sales. |
| The company is following a lowest-cost strategy. |
| Extensive training or expertise is required. |
| The sales cycle is long. |
| Question 15. | Question : | (TCO 8) Which type of individual incentive plan requires the achievement of multiple complex objectives without compromising the quality and quantity of output generated by employees? |
| Piecework plans |
| Referral plans |
| Management incentive plans |
| Behavior encouragement plans |
|
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